Q. Should I make a reservation? A. Availability changes on a daily basis. In order to make sure that the space you want is available when you need it, we recommend that you make an advance reservation.
Q. Will I have to climb steps to store my belongings? A. No, all of our units are at ground level. You simply pull your vehicle up to the unit and unload.
Q.Do you give me a key? A. You provide your own lock and key so that you are the only one with access to your unit..
Q.Can I pay for my unit over the phone? A. You will need to visit our facility to lease your unit and make the initial payment. After that, you may call to make payments using your credit card OR sign up for our auto bill program.
Q.What kind of documentation do I need to rent a unit? A. A valid driverís license or federal ID with picture is required to lease a unit.
Q.How long will it take to complete my transaction on move-in day? A. The entire move-in process should take less than 15 minutes. This time could vary depending on whether there are customers ahead of you when you arrive.
Q.Am I renting the space month-to-month or am I on a lease? A. Your contract is a month-to-month agreement. You can move out whenever you want.
Q.Can I upgrade or downsize depending on my needs? A. Absolutely! We have the ability to provide you with only the space you will need for your belongings.
Q. Is there anything I cannot store? A. Yes, hazardous materials. Anything that would be combustible or explosive such as a can of gasoline, cans of paint, dynamite, etc.